Featured Speakers

Shawn Assad

Global Controller and Chief Accounting Officer
Vice Media

Shawn Assad serves as Vice's Global Controller and Chief Accounting Officer, overseeing the technical accounting matters for the company. Additionally, he is responsible for various accounting functions, such as external reporting, revenue accounting and shared services. Prior to Vice, Shawn was SVP at WME ( William Morris Endeavor), he was responsible for all technical matters, and external reporting. Shawn is a graduate of Paris School of Business and holds a master degree at Northeastern University.

Mandy Dhaliwal 

Chief Marketing Officer
Dell Boomi

Mandy is responsible for driving global market leadership, awareness, demand generation, strategic events and communications. Mandy is a hands-on, highly collaborative, data driven executive with deep B2B technology expertise and Silicon Valley pedigree. Mandy brings to Boomi more than two decades of experience in driving growth and innovation strategies across the cloud and software markets. During the course of her career, Mandy has held senior leadership positions at venture-backed startups and public corporations. Prior to joining Boomi, she served as Fugue’s CMO and played an integral role in launching the company and driving market traction. Prior to that, Dhaliwal held senior marketing leadership positions at BlazeMeter (acquired by CA Technologies), SOASTA (acquired by Akamai Technologies), EMC (acquired by Dell Technologies) and Legato Systems (acquired by EMC). Mandy holds a Master of Business Administration degree from Pepperdine University and a Bachelor’s degree in Business Administration, Management and Marketing from Simon Fraser University.

Kendall Fisher 

Producer and Host,
Oracle NetSuite

Kendall Fisher is a passionate and avid producer, host, writer and digital strategist. She's produced digital content with top-tier entertainment companies like E! News, curating original video franchises that garnered over one million views in less than 24 hours. She’s also interviewed A-List celebrities in music and film and live-hosted red carpet awards shows like the Golden Globes and the MTV Video Music Awards. However, her greatest experience to date has been with Oracle NetSuite and Grow Wire. Kendall has taken on the role of creator, producer and host of the Grow Wire Show, working with the most inspirational entrepreneurs and business leaders across the globe. She also produces the NetSuite and Grow Wire podcasts (from which she MAY have fired Jason Maynard….the world may never know), and you probably recognize her as the awkward girl consistently embarrassing herself in those Kendall on the Kurb videos. She has a degree in Broadcast and Digital Journalism from the University of Southern California. She's a lover of boxing and a sucker for a good dirty martini (add those blue cheese olives, please!), and she’s totally drinking all the NetSuite KoolAid.

Rick Germereth 

Chief Information Officer
Lionel Racing

Evan Goldberg

Executive Vice President
Oracle NetSuite

Goldberg is responsible for product strategy and development for the Oracle NetSuite Global Business Unit. Prior to Oracle’s acquisition of NetSuite, Goldberg was CTO and Chairman of the NetSuite board. Before co-founding NetSuite in 1998, Evan Goldberg spent eight years at Oracle Corporation, where he served as a Vice President. He was involved in a variety of projects, all focused on making powerful database technology more accessible to users. When he left Oracle, he started MBED Software and built groundbreaking website technology. Goldberg holds a B.A.Summa Cum Laude in applied mathematics from Harvard College.

Mark Hurd

Chief Executive Officer

Mark Hurd is chief executive officer of Oracle Corporation and a member of the company’s board of directors. He joined Oracle in 2010, bringing more than 30 years of technology industry leadership, computer hardware expertise, and executive management experience to his role with the company. Read more about Mark Hurd.

Mark Janzen

Vice President, Connector Engineering

Rob King

Chief Financial Officer
American Cancer Society

Suzanne Kounkel

Chief Marketing Officer
Deloitte Consulting LLP

Suzanne is a principal in Deloitte Consulting. As the chief marketing officer for US Deloitte Consulting, her work encompasses the full suite of marketing and communications services to support the US consulting business, including sub-branding and positioning, content marketing, public relations, and internal communications. Having provided customer and channel strategy services to clients in the high-tech industry space, Suzanne has also performed work in merger integration—specifically with regards to integrating companies’ customer experience with sales and marketing functions. She co-led the development of Deloitte’s customer, market, product, and M&A integration methodology and is a frequent speaker and author of M&A customer experience integration, global customer operations transformation programs, and marketing and sales effectiveness.

Kelly Leonard

Executive Director
Second City Works

Kelly Leonard is the Executive Director of Insights and Applied Improvisation at Second City Works, overseeing the Behavioral Science and Improvisation Initiative with the Center for Decision Research at the University of Chicago’s Booth School of Business. His book, “Yes, And,” was published to critical acclaim by HarperCollins. Kelly has spoken at Aspen Ideas Festival, Microsoft and TEDxBroadway and hosts the podcast “Getting to Yes, And” for WGN and Second City. For over twenty years, he oversaw Second City’s live theatrical divisions working with such talent as Tina Fey, Stephen Colbert, Amy Poehler, Seth Meyers, Keegan Michael Key and others. Twitter: KLsecondcity

Jason Maynard

Senior Vice President, Global Field Operations
Oracle NetSuite

Jason Maynard is Senior Vice President of Global Field Operations for the Oracle NetSuite Global Business Unit. He leads NetSuite’s sales, marketing, business development and Bronto division. Prior to this role, Maynard served as SVP of Strategy and Marketing from 2016 to 2018. Prior to Oracle’s acquisition of NetSuite in 2016, Maynard was NetSuite’s Executive Vice President of Strategy and Corporate Development and lead the company’s corporate strategy, marketing, and acquisitions. Maynard joined NetSuite in 2015, bringing more than 20 years of software experience including co-founding a CRM application startup and serving as a leading equity research analyst for Wells Fargo, Credit Suisse and Merrill Lynch.

Fritz Nelson

Oracle NetSuite

Fritz Nelson is the editor-in-chief at NetSuite, with oversight of all web site content initiatives, including Grow Wire, NetSuite Brainyard, the NetSuite blog, Podcasts and Video. He has served as content director for a variety of media properties, including InformationWeek, Tom’s Hardware, Network Computing, Dark Reading and more. His freelance work has appeared at VentureBeat, PandoDaily and Life & Thyme.

Vanessa Ogle

Founder and CEO,

As one of the fastest growing providers of technology-based services in the U.S, Enseo has a 19-year history of delivering sustainable innovation to people places and organizations, such as the world’s largest hotel groups and schools around the nation. A leader in technology, Vanessa has been awarded more than 38 Patents from the USPTO, and has more than 27 years of operational experience with technology companies. Vanessa has spoken as a technology expert on Fox Business Mornings with Maria and Yahoo Finance, and has led Enseo to be recognized for excellence as one of the best Entrepreneurial Companies in America for two consecutive years by Entrepreneur Magazine’s Entrepreneur 360 List, the 10th Fastest-Growing Women-Owned/Led Company by Women Presidents’ Organization (WPO), and three times in the Inc. 5000.

Shaquille O’Neal

Member NBA Hall of Fame,
Media Personality and Entrepreneur

Few individuals ever become iconic enough to be known by one name—Shaq. A revered cultural icon, Shaquille O’Neal is best known for an NBA career spanning nearly two decades and earning him the sport’s highest honors, including membership in the NBA Hall of Fame. At 7'1" and 325 pounds, Shaq's larger-than-life personality and powerful athleticism have resulted in worldwide adulation and one of the most passionate fan bases in sports and entertainment. The four-time NBA Champion, 15-time NBA All Star and three-time NBA Finals MVP has been named one of the most influential athletes by Forbes magazine, in addition to being the highest ranked NBA athlete on Nielsen’s State of the Media: Year in Sports 2010 and Business Week Power Sports 100.

But Shaquille O’Neal isn’t only a legendary athlete; he has also established himself as a powerful media personality and businessman over the years. Ranked among ‘‘The 100 Most Creative People in Business’’ last year by Fast Company magazine, O’Neal is currently an NBA analyst on TNT’s Emmy-award winning show, Inside the NBA on TNT.

John Peto

Deloitte Digital

A reformed cattle farmer who has spent his consulting career focused on all dimensions of sales and service effectiveness, experience, technology and associated practice building. John is currently responsible for shaping the strategy and stewarding the growth, quality and client impact of Deloitte’s Digital Customer business in the US and India.

Over his 22 years with Deloitte, John has played a variety of roles focused on various aspects of sales, service and marketing effectiveness and associated technology design, implementation, operation and evolution. He was a founding member of our Salesforce practice and an early proponent of the power of SaaS platforms to help transform businesses more quickly and profoundly than past approaches. Within Digital Customer, he now leads teams that cover sales and service operating model design, incentive strategy, digital experience and technologies (including Salesforce, Oracle CX, Netsuite and others).

Hailing from Vancouver, Canada and educated in the UK, John has spent his career based in multiple locations including San Francisco, Amsterdam, London, Seattle and New York serving clients in more than a dozen countries. John currently resides in Fairfield, Connecticut with his wife, Beth, and his two children Alex and Cameron.

Deborah Perry Piscione

CEO and Creator
Alley to the Valley

We know that great leaders are defined by the extraordinary people that they lead. What makes Deborah Perry Piscione so special is that she has uncovered the DNA from the inspired cultures of the most innovative companies in the world. Through her years of research and hands-on work with many of Silicon Valley’s pioneer companies, she has found the keys to building organizations into innovation machines and preparing leaders for the future. Deborah’s discoveries are highlighted by her series of critically acclaimed books.

Suzy Strutner

Managing Editor, Grow Wire
Oracle NetSuite

Suzy is the managing editor of Grow Wire, NetSuite's media network. She manages the website's day-to-day coverage, publishing articles that deliver tactics for business and career growth via real-life company stories. Prior to NetSuite, Suzy was a lifestyle editor at HuffPost. She joined NetSuite last year, bringing her digital storytelling savvy to the business arena.

Jason Sudeikis

Actor, Comedian,

Actor, comedian, Jason Sudeikis was a series regular on SATURDAY NIGHT LIVE for eight seasons. Before SNL, he performed with Chicago’s The Second City National Touring Company and was a founding member of The Second City Las Vegas.


On the small screen, he appeared on LAST MAN ON EARTH, executive produced DETROITERS, and voiced characters on SON OF ZORN and THE CLEVELAND SHOW.

Jason is actively involved with The Children’s Mercy Hospital.

Mamei Sun

Vice President, Chief of Staff to Larry Ellison

Gary Wiessinger

Senior Vice President
Product Management, Oracle NetSuite

Session Speakers

Catherine Adamson Fray

Senior NetSuite Administrator

Catherine Adamson Fray has been a NetSuite administrator for over 6 years and a Certified Administrator since 2016. She has expertise in CRM, integrations, subscription billing, and process design and improvement. When she's not helping her clients align NetSuite with their business needs, she can be found belting out hits with The Recover Band. This is her 6th SuiteWorld.

Michael Anderson

DIY Home Center

Guna Appalaraju

Director, Finance Systems
Casella Resource Solutions

Guna Appalaraju is a Director of Finance Systems at Casella Waste Systems reporting to Sr. VP & CFO. Mr. Appalaraju has over 25 years of Global Finance & Technology portfolio management expertise in multiple industry sectors that includes Energy & Utilities, Manufacturing, Sourcing, and Retail & Distribution, at both Corporate and Business Unit levels. He had worked for several years at Stanley Black & Decker and The L Brands (specialty apparel retailer) that includes international experience in Sri Lanka, Maldives, India, Portugal, Hong Kong, Macau and China. Mr. Appalaraju has Bachelor's degree in Mechanical Engineering, Master's degrees in Industrial Engineering, Management Science and Information Systems.

Jack Arens

NetSuite Administrator
National Food Group

Jack Arens currently serves as the systems architect for National Food Group Inc. He has spent the last decade working with clients ranging from local shops to Fortune 100s building engaging websites and user interfaces. His past 5 years have been designing exclusively on the NetSuite platform. It is his belief that his duty is to build functionally, and his privilege to design creatively.

Sam Azad

Lead, Business System

Sam has over 19 years of hands on technical and managerial experience in E-commerce Operations, Web presence, Customer Relation Management (CRM), Enterprise Resource Planning (ERP), Fulfillment, Marketing and Communication. He has worked in the NetWuite eco-system on and off for over 10 years as an implementation/tech consultantand as a NetSuite administrator for several companies. Sam is a NetSuite Certified Administrator along with SuiteFoundation. When not working as an admin, he spends time goofing around @NetsuiteProfessionals user Slack group -the fastest growing global NetSuite users group.

Mark Baker

Starling Solutions Inc.

Mark Baker is a Partner at Starling Solutions, a NetSuite Alliance Partner. He was a user and administrator of NetSuite for 8 years before becoming a consultant. His team specializes in helping manufacturing companies and private equity groups implement, customize, and integrate NetSuite.

Rebecca Barish

The Second City

Becca Barish has a passion for teaching improvisation, both as an art form, and as an effective professional and therapeutic intervention. As a Licensed Clinical Social Worker with a Masters in Social Service Administration from the University of Chicago, Becca has worked to apply improv in clinical and business settings through her work as Program Head of the Wellness Department and as a designer/facilitator for Second City Works. She has helped create and/or further develop programs at the Second City such as Improv for Anxiety, Improv for Autism, Humor Doesn't Retire, Improv for Parkinson's, Improv for Clinicians, and RewireU, among others. Performance credits include Whirled News Tonight, Virgin Daiquiri, and Lil' Tooties at the iO Theater, as well as Horsefly at CIC Theater.

Anil Bedzula

Senior Director, Financial Systems

Anil is seasoned technical and functional architect working in the NetSuite universe for 15 years now. He started out working with NetSuite at their Toronto office before branching out to implement NetSuite directly for clients. I specialize in the technical side of things specifically integrations and suitescripts. He is an avid world traveller and have visited all the actual cities that have clone hotels in Las Vegas - Rome, Venice, Cairo, New York, Paris, Monte Carlo...

Gulsen Bedzula

Senior Director, Financial Systems
American Cancer Society

Dan Benvenuti

Senior Manager, Process & Systems

Dan is responsible for the on-going support and maintenance of NetSuite as well as other Finance/Accounting systems. The team drives continuous improvements, automates processes and implements system changes within NetSuite through the creation of scripts, workflows and configurations (including forms, preferences, roles, saved searches, reports, etc.). On a daily basis the group of Administrators works closely with various finance teams (Procurement, AP, AR, FP&A, Accounting, etc.) to gather requirements, design then operationalize system or process changes while ensuring compliance/controls remain effective. Dan has been a valued member of the BlackBerry team for 10 years.

Lorance Bertrand

Managing Director, Accounting and Financial Reporting
American Cancer Society

Kate Boatright

Chief Financial Officer
Fresh Ideas

Kate Boatright is a CPA and serves as Chief Financial Officer for Fresh Ideas. Fresh Ideas is a dynamic food service management company with headquarters located in Columbia, Missouri. Fresh Ideas was founded upon the concept of using innovation and fresh ingredients to produce quality food for campuses throughout the Midwest. At Fresh Ideas, Kate is responsible for all financial procedures including accounting functions, treasury management, capital expenditures and corporate budgeting. Kate has oversight over all corporate administrative activities and serves as a member of the executive leadership team. Since Kate started at Fresh Ideas in 2010, she has been instrumental in the significant growth of the company. In the last nine years, employee count has increased from 330 to more than 1200 and sales have quadrupled. Prior to Fresh Ideas, Kate was a partner of a local CPA firm in Columbia, Missouri and has over 14 years of experience in public accounting.

James Bonomo

Chief Operating Officer
Regina Andrew Design Inc

James is passionate about bringing value to those he works with to move success forward, his Alma Mater Michigan State University (Go Green!) graduating from the Eli Broad College of Business with Major in Accounting (1995), and philanthropy founding the Children’s Museum of Findlay in 2014 with his wife Nikki, son Enzo (10) and daughter Edna (8). The Children’s Museum of Findlay has been inspiring children, connecting families and building community through exploration, exhibits, programming and play since July of 2014. ( James is also passiontate about Regina Andrew Design ( Passion for their customer has led Regina Andrew Design to invest in NetSuite which provides a best in class customer experience. The company launched their SuiteCommerce B2B e-commerce website in January of 2017 which streamlined the business processes while providing a complete consumer buying experience. In 2019 the company enhanced its site to be both B2B and B2C in one domain.

Rayan Bouhlel

Business Operations Analyst
Orb Toys

Amelia Brown

Platform Manager
DIY Home Center

Amelia is the Platform Manager and NetSuite Administrator at DIY Home Center, an eCommerce building materials company in the Midwest. She is proud to have been a SuiteWorld Speaker since 2017 representing marketing, commerce, and now Bronto. Amelia is an active member of the Commerce and Wholesale Distribution Customer Advisory Boards for NetSuite. She was an integral member of implementing the NetSuite ERP system and SuiteCommerce Advanced website for DIY Home Center. She now maintains these systems as well as several integrations provided by NetSuite partners including Celigo, SPS Commerce, PaceJet, and Bronto. Through extensive problem-solving and "big picture thinking" abilities, she creates inter-department solutions through technology efficiency and automation.

Elizabeth Butler

NetSuite Support Analyst

Elizabeth Butler has worked with NetSuite for nearly 10 years in various industries as a system admin or a jack-of-all trades when it comes making sure NetSuite is meeting the needs of the business. She is very pleased to do this presentation and is happy to share some of the things she's learned.

Eric Chin

Chief Operating Officer
Mack's Prairie Wings

Eric is the Chief Operating Officer at Mack's Prairie Wings in Stuttgart, AR with experience in retail, distribution, operations, and management in various industries including sporting goods, alcohol and beverage, groceries, tobacco, food service, and consumer goods.

Joe Cockriel

Director Business Systems
LogMeIn, Inc

Joe is responsible for the full ecosystem of finance related systems supporting Accounting, FP&A, Revenue and Procurement at LogMeIn, one of the world’s top 10 public SaaS companies based in Boston, MA. Prior to joining LogMeIn, he was the Senior Director of Digital Technology at GE Oil & Gas where he was responsible for multiple ERP, IT compliance and process re-engineering initiatives. He is a Board Member for the Boston NetSuite User Group and a participant on the NetSuite Software and GRC customer advisory boards. He holds two B.S. degrees in Finance and Management Information Systems from the University of Minnesota , Carlson School of Management.

Eliot Cohen

Manager, Enterprise Applications
Rapid7 LLC

Business and technology leader with a proven record of accomplishment in the world of IT operations and enterprise applications. Years of experience managing and supporting high-growth teams that implement and maintain best-in-class systems, such as,, Oracle NetSuite, Workday, and Microsoft Dynamics. BS (SCM) and MBA from Northeastern University in Boston, MA.

Pamela Yanchik Connealy

Chief Financial Officer & Chief Operations Officer

Pam oversees Finance, Human Resources, Information Technology, Facilities, and Community and Customer Success at Kiva. She joined Kiva in 2018 to support the organization in expanding financial access. Prior to Kiva, Pam was the Global Head of Talent at Bill & Melinda Gates Foundation, where she led talent acquisition, talent management and total rewards. During her time at the foundation, she led several groundbreaking initiatives including the year long parental leave program and a focus on global compensation equity. Pam held other finance and operational executive roles at Salesforce and Genentech during significant growth periods. Pam also provides advisory services to several philanthropic organizations and biotech companies launching new drugs. Pam has a bachelor’s degree in Chemistry from Gannon University and an M.B.A. in Finance from the University of St. Thomas.

Gulsen Cordone

Senior Director, Financial Systems
American Cancer Society

Gulsen, also known as Gu by peers and friends, serves as the senior director of financial systems at the American Cancer Society. As a trusted advisor with over 14 years of service, she leads a top performing team who supports all financial and related systems. Gu is a natural facilitator with deep business understanding and technical savvy. She is a passionate leader and a volunteer in the fight against cancer. She lives in New York City with her husband, Joey and her dog, Fabio.

William Dancey

Managing Partner
Atlas Commercial Products

William Murphy is the managing partner of Atlas Commercial Products, which does business online as, a supplier of furniture and equipment to party rental, event facility and hospitality markets. He lives in Paso Robles, California with his wife and daughters.

Mizgon Darby

Executive Director
Art in Action

Mizgon's world is driven by serving communities that are frequently ignored, do not have access to the resources they need to thrive, and are brimming with hope. She is currently the Executive Director of Art in Action, and on the Board of Directors for the Afghan Coalition and Science is Elementary. Mizgon was a founding team member of a start-up tech non-profit, LitLab. Prior to that, she published the first Afghan-American magazine through Pacific News Service/New America Media in the U.S. Additionally, Mizgon works as freelance writer focused on telling the stories of otherwise silenced communities and programs. She has been published in the New York Times, the San Francisco Chronicle, and other major newspapers and publications internationally. She is a CSUEB Alumni Association 2018 40 Under 40 Award recipient. Mizgon is the first Afghan-American to receive an M.S. in journalism from Columbia University Graduate School of Journalism, and holds an M.B.A. with a concentration in Global Innovation. She literally created and taught the course on Social Media Marketing to M.B.A. students at CSUEB.

Joey Davis

Ecommerce Product Development Manager
Williams-Sonoma, INC

As the Global Ecommerce Product Development Manager at Williams-Sonoma, Inc., Joey Davis manages 10 SCA websites.. He has been working at Williams-Sonoma for three years, and been a NetSuite user for more than four years.

Vincenzo Davis

Global Director of Business Development

Vincenzo Cordone started with B2BGateway in 2008 and has held several roles within the company that have contributed to his firsthand knowledge of EDI integrations with NetSuite. Having managed his own client’s upon hire, Vincenzo was directly involved in many NetSuite EDI integrations across various sized companies and industries. In 2012, Vincenzo was promoted to Supervisor of Implementations, where he managed the entire staff of B2BGateway Project Managers that worked on NetSuite EDI Integrations. In 2017, Vincenzo was again promoted but this time to the non-direct support role of Global Director of Business Development. Vincenzo’s experience enables him to pass along his expertise to the Business Development Staff so they can provide NetSuite users with the information they need upfront to help ensure a successful EDI Integration.

Vincenzo is a graduate of the University of Connecticut class of 1995 and earned his MBA from the University of Rhode Island in 2012. When not doing his EDI gig during the day, Vincenzo enjoys his passion for wine collecting, cooking Italian food and most of all, caring for his wife and their 9 year old son and 6 year old triplet girls.

Thomas DeStefano

Program Manager
Wise Consulting Associates

With over 23 years of technology and management experience, I bring a vast knowledge of the inner workings of an organization in the Payroll and service related industries. Starting out as a payroll clerk and working my way to management, I've been able to get my hands dirty handling a variety of tasks from cutting checks and data entry to processing thousands of W-2's. In the technology field, I've come from writing reports and SQL scripts to developing web pages and applications for clients and internal end users alike. From business analysis and project management, to development and QA, I've seen how to handle best case scenarios for the development life cycle. Now as a Program Manager at Wise Consulting I oversee the infrastructure of our organization and I manage and report on all of the active Projects. Managing projects and resources on a large scale is about maintaining good relationships between all departments. The need for accurate and up to date information is the key for proper reporting. That data is what steers the team so it is important for me to be active and search for ways to improve myself and my day to day activities.

Todd Doherty

Senior Director, Professional Services

Todd Doherty recently was tasked with creating and leading the Professional Services Strategy and Enablement team for the FRMS business at Fiserv. Todd joined Fiserv after leading the TSYS Analytics business as part of the Global Product Group. As leader of this $30 million revenue global business, he was responsible for client management, technology, product development, management and marketing. He previously served as VP, Operations Group Manager for RBS Citizens Bank. During his RBS Citizens career, Todd managed teams in operations, vendor management, product support and product delivery. He is a distinguished Chairman Award winner from 2012 and graduate of the Executive Leadership Development Program at Babson University. Todd has held positions with GE Consumer Finance, MCI/WorldCom and several start up organizations with positions ranging from client relations, marketing, product management, vendor management and strategy. With his breadth of industry experience, he is known for his ability to deliver results to customers and partners through constant collaboration. Todd is also President of Reid & Todd Jewelers. This 130 year old retail business is Todd’s namesake and he is the 5th generation to operate the business. He holds a Bachelor of Science in Management from the University of Central Connecticut.

Gari Ann Douglass

Chief Financial Officer
Goodwill Southern California

Gari Ann Douglass has more than 30 years of finance and operations experience. Prior to joining Goodwill Southern California as CFO, she served as COO/CFO of CreativeFuture, a non-profit anti-piracy advocacy organization, and COO/CFO of 3ality Technica, where she guided the company from a start up to market leader in the live action 3D capture sector. Gari Ann previously held various senior-level positions at leading entertainment companies. She served as the CFO at Technicolor Entertainment Services. At Paramount Pictures, she was an executive for over fourteen years in positions that included Senior Vice President, Finance and Operations in the Home Entertainment division and Senior Vice President, Corporate Finance. She has also worked in a variety of roles for entertainment firms, such as MCA Records and Columbia Pictures. She began her career as an auditor for PricewaterhouseCoopers in the entertainment division. Gari Ann serves as Chairman of the Board of Directors of First Entertainment Credit Union. She holds a Bachelor of Science from California Polytechnic State University, San Luis Obispo, and received her MBA from the University of Southern California.

Chong Ee

Director, Business Systems

Chong Ee is the director of enterprise technology at MongoDB and teaches a graduate class on accounting information systems in his spare time. A graduate from Carnegie Mellon University, Chong holds active NetSuite consultant, administrator and developer certifications as well as audit and governance certifications from the Information Systems Audit and Control Association (ISACA). In 2010, he received the Michael Cangemi Best Article/Book award from ISACA. His recent book on Configuring Internal Controls for Software as a Service: Between Fragility and Forgiveness was published by CRC Press in 2018.

Amy Ehrmantraut

Management Consultant
Kenway Consulting

Amy joined Kenway Consulting in 2005 following a six year career at Accenture. Amy started her career in technology developing an expertise in database design and development and a deep knowledge in a host of other technologies. As her 11 year career has progressed, her focus has shifted from technology to the management of large-scale enterprise projects and programs. The deep technical skills developed early in her career have enabled her to consistently bridge the gap between business and technology. Her vast knowledge of business process and technology not only allow her to successfully manage the project, but also dive into the details to efficiently solve complex technological or business problems which arise during the life of the project. Over the past several years, she has proven her expertise in the field of Customer Relationship Management. Amy is also a proven leader in Quality Assurance, one of Kenway Consulting’s core service offerings. She has developed a testing methodology encompassing all testing phases that can be consistently used at all client engagements. In her 13 years at Kenway Consulting, Amy has been able to able to expand her expertise and industry knowledge and provide the positive change she aspired to achieve when joining the company.

Kevin Ehrmantraut


As a Software Engineer, I spent the first 15 years of my career designing, developing and testing underseas targeting software for the defense industry. I worked in various capacities for large defense oriented companies such as Raytheon, GE, Unisys and others.

After adding an MS in Information Systems to my existing BA in Computer Science, I ventured out into the private sector... and loved it. Private sector business moves so much faster than Government work. Seeing the possibilities and recognizing the needs, I founded B2BGateway as a startup software company in 1999. I planned to grow the company at a manageable rate, to avoid over selling and under delivering.

After about 10 years of continued growth at B2BGateway, I decided to go back to school for a Masters of Business Administration (MBA), so that I would be better suited to run the company that I founded. This year is the 20 anniversary of B2BGateway and it is still fun. When it is no longer fun, I'll do something else.

Stephanie Feldman

Senior CRM Manager
Basalm Brands

Stephanie Maassen oversees the email, catalog and direct mail programs at Balsam Brands. With over ten years of experience in e-commerce, including roles at other industry-leading companies such as Home Depot, she has built a deep expertise in digital and print marketing within the home décor industry. Stephanie is passionate about engaging customers and driving revenue through thoughtfully designed creative campaigns, a continual test-and-learn philosophy and leveraging customer data in innovative ways.

Gregory Fisher

Head of U.S. & International Cybersecurity

Gregory A. Garrett, CISSP, CPCM, PMP - Head of U.S. & International Cybersecurity for BDO LLP. He leads a team of over 2,500 Information Technology and Cybersecurity professionals in 31 countries and six continents, providing a wide-range of IT and cybersecurity consulting and managed security services globally. He has over 30 years of experience in IT and cybersecurity. He is an internationally recognized IT and cybersecurity expert consultant, acclaimed expert witness, and former highly decorated U.S. Air Force Military Officer. He is the Best-Selling Author of 23 published books including his newest book just published in January 2019 entitled "Cybersecurity in the Digital Age: Tools, Techniques, & Best Practices".

Mark Fitzgerald

Chief Operating Officer
POS Supply Solutions

Since 2016, Mark Fitzgerald has served as COO and VP of eCommerce Operations at POS Supply Solutions, an online distributor of point-of-sale and transaction supplies. He has more than 18 years of experience managing B2B/B2C e-commerce sales and marketing operations with a passion for simplifying technical solutions that catapult growth. A serial entrepreneur, Mark's ability to orchestrate online success stories has spanned from working with start-ups to consulting with some of the largest brands in Retail (Keurig), BioPharma (GSK) and Fashion (David Yurman). Mark is credited with leading teams that master personalization, best-in-class UX, and multi-channel sales growth. His own e-commerce success story began in 1999 when he and two college classmates founded an online footwear company and pioneered a data-driven approach to marketing that drove annual revenue to over $20 million in four years.

Brian Gal

Senior Director, Corporate Solutions

Lyn Galiote

Senior Resource Deployment Manager

Gregory Garrett

Head of U.S. & International Cybersecurity

Gregory A. Garrett, CISSP, CPCM, PMP - Head of U.S. & International Cybersecurity for BDO LLP. He leads a team of over 2,500 Information Technology and Cybersecurity professionals in 31 countries and six continents, providing a wide-range of IT and cybersecurity consulting and managed security services globally. He has over 30 years of experience in IT and cybersecurity. He is an internationally recognized IT and cybersecurity expert consultant, acclaimed expert witness, and former highly decorated U.S. Air Force Military Officer. He is the Best-Selling Author of 23 published books including his newest book just published in January 2019 entitled "Cybersecurity in the Digital Age: Tools, Techniques, & Best Practices".

Laurie Garrett

Director Financial Systems

Laurie is a self-taught NetSuite Administrator. She has successfully transitioned from 20 years in Billing and Collections into managing the ERP for Centro and a team of 35 Finance users. Her goal is to bring ease of use to her team so they can provide the best analysis to the executive team using as much of the full Netsuite product as possible. If you are in need of a Digital Media platform, go to for all your planning, buying, and execution needs!

Sylvie Geale

Head of IT

Sylvie Cosgrove is a senior Information Technology executive with over 20 years of experience partnering with the business to enable growth and innovation. Sylvie’s career reflects her passion and curiosity for technology and her ability to provide expertise across a breadth of enterprise solutions. Her entrepreneurial spirit, operational prowess, and excellence in program management has resulted in a successful track record of leading complex, large-scale business and digital transformation initiatives. One of Sylvie’s greatest strengths is her ability be calm under fire regardless of the challenge. She is recognized as an empathetic and effective partner and leader, which has rewarded her with the trust and loyalty necessary to lead teams through challenges to achieve results that consistently exceed expectations.

Currently, Sylvie is the Head of IT of Cloudflare, Inc., the leading web performance and security company helping to build a better Internet. She is leading initiatives to transform Cloudflare’s IT organization, enterprise business applications, and infrastructure to effectively scale to support Cloudflare’s rapid growth. Sylvie has recentlycompleted the optimization of the NetSuite ERP system, which resulted in a 40% reduction in manual effort for the Finance function. She led the evaluation, design and implementation of the enterprise integration platform to enable automation between systems and rapid access to critical business data. Additionally, she is the technology sponsor and lead for the implementation of a new self-service subscription billing platform that will enable the Engineering teams to focus on developing and supporting products and services for Cloudflare’s customers.

Devin Gentry

Operations Manager

Eric Gibson

Chief Financial Officer

Mark Goodson

Sikich LLP

Mark Goodson is the Partner in Charge of Sikich’s NetSuite practice and has worked in the technology industry since 1986. Mark specializes in helping clients achieve their goals through technology and trusted advice. Mark has many years of experience helping clients understand and choose technology solutions that are effective and practical. He possesses a breadth of knowledge in Accounting, ERP and CRM systems and for a variety of industries, with a special focus distribution, manufacturing and professional services. He effectively helps clients maximize the return on their technology investment through his experience, commitment and ingenuity. In addition, Mark maintains a firm grasp on overall IT trends and technologies, including virtualization, cloud computing and other emerging technologies.

Shelly Gore

NetSuite Administrator
Sugar Bowl Bakery

Shelly is an ERP System Architect and Administrator. She has successfully implemented complex models including Advanced Manufacturing, Quality, WMS, Demand Planning, Capacity Planning, Shop Floor Scheduling, WIP/Routing and Standard-Variance Cost Accounting. Her goal is to bring clarity and focus to arrive at best-of-breed solutions for her clients that include technologies from the full Netsuite ecosystem. Shelly publishes ERP articles at: or at her website:

Blake Hacker


Blake is a CPA as well as a NetSuite Certified ERP consultant. He is currently the Corporate Controller at Smartlabs, Inc. whose INSTEON brand is a leading authority on home automation technology, and also runs the website, an early eCommerce platform established in the 1990's. Blake has a Big Four audit background as well as experience with multiple NetSuite and OneWorld implementations for SME's. Blake has learned to leverage NetSuite workflows to streamline daily accounting processes without scripting. This includes both single-state and multi-state workflows, as well as scheduled workflows. Examples include automating functions such as enforcing data validation, setting field defaults, managing approval processes, sending invoices/credit memos via email notifications, ACH payment notifications to vendors, queuing and tracking online marketplace transactions as well as sending monthly and ad hoc customer statements with a simple click of a button.

Jeff Hancock

Chief Executive Officer
Social Data Systems

Jeff is a technology industry veteran with more than 25 years of experience working in engineering and management positions for small and large IT companies. He is the founder and CEO of Social Data Systems (SDS), a Benefit Corporation dedicated to helping mission-driven organizations leverage the cloud to improve operating efficiencies and their capacity to scale. SDS is Jeff's second BCorp. Jeff gained his experience in the social sector as a co-founder of the San Diego Futures Foundation, a nonprofit dedicated to bringing technology to the community and bridging the digital divide. During his tenure at SDFF, Jeff and his team distributed more than 30,000 computers to low-income families and nonprofits, connected 10,000 families to low-cost Internet, and grew the organization from three volunteers to a staff of 35 and a budget of $4.5 million.

Johanna Harris

Human Capital Finance Manager
St HOPE Public Schools

Joey Harris currently serves as the Human Capital Finance Manager after joining the St. HOPE family in 2016. She started her career in Accounting after finding her love for numbers right after graduating high school. She is a long time resident of Oak Park, enjoys riding her motorcycle, reading, and spending time with her husband Greg and Son Gio’.

Tom Heideman

Director Of Technology
Business Fitness

Andrea Hendrickson

SuiteCommerce Specialist
Eide Bailly LLC

Proud member of Eide Bailly's highly-experienced and seasoned customizations team, with a focused specialty on NetSuite SuiteCloud and NetSuite SuiteCommerce offerings and its product growth. SuiteScript 1.0 to 2.0, automations, integrations, and creative customizations. From Site Builder to SuiteCommerce Advanced, 8 years of hands-on experience with the entire catalog of NetSuite ecommerce offerings.

Tim Hornbeek

VP of Sales

Avinoam Hoyle

Information System Director

Chris Ippolito

Principal Application Manager

Application Manager with long-term PSA system experience

Pierre-Emmanuel Jacquin

Intelipost Consultoria E Tecnologia De Logistica S.A

Chris Jones


Jeremy King

Co-Founder & Principal
Doozy Solutions, LLC

Jeremy King is an accomplished author, speaker and lecturer whose articles on technology and cloud computing have been published in numerous publications including the Denver Business Journal, CoBiz Magazine and Accounting Today. Jeremy is also the Co-Founder and Principal at Doozy Solutions, the company behind Crafted ERP. His broad financial background and hands-on experience as a CFO and COO give him a unique perspective and insight to understand and predict problems while providing creative and efficient solutions. Jeremy supports customers in the areas of NetSuite implementations, costing analyses, strategic planning, operational management and financial analysis. His focus is in the manufacturing, technology, and craft beverage industries. Prior to founding Doozy Solutions, Jeremy ran the Technology and Management Consulting practice for Hein & Associates (now Moss Adams) where he was responsible for the creation of Barrel ERP. Prior to Hein, Jeremy was the CFO of a publicly traded software company. He also served as the CFO/COO of a privately held e-commerce company and the Vice President, Finance for a financial services firm. Jeremy received his bachelor’s degree in economics from the University of California, Los Angeles.

Paul Kininmonth

Senior Project Delivery Manager
Technology Evaluation Centers

Paul Kininmonth is a Senior Delivery Manager with Technology Evaluation’s (TEC) Selection Services and has led numerous companies to successfully navigate the complex path through enterprise software selection. Paul has worked with multiple industries and application types beyond ERP to include Human Capital Management (HCM), Product Lifecycle Management (PLM), Document Management and Unified Communications systems. With over 25 years of experience in project, change and operations management, coupled with leadership roles in both public and private sectors, Paul brings a wealth of experience and knowledge to his clients across the globe to deliver a full suite of services. These include software landscape and architecture design and re-design, comprehensive requirement gathering, demonstration scriptwriting and score-carding and enterprise software contract negotiation to ensure absolute client confidence in their acquisitions and preparedness for the implementation process.

Ariel Kornberg

Chief Information Officer

Ariel Kornberg is the CIO at Novantas, an industry leader in analytic advisory services and technology solutions for financial institutions. At Novantas Ariel provides technology leadership overseeing business platforms, ERP, CRM, network communication, server and storage infrastructure, virtualization, cloud technology, data services, IT support, cyber security and information compliance. Prior to Novantas Ariel worked at several Internet startup organizations in the US and in Israel performing different roles in software development, system administration and information security. Ariel holds a BA in computer science and mathematics from Bar-Ilan University and an MBA with concentration in finance from New York University.

Anusha Kuntz

Senior Director, Strategy and Planning
Micro Focus

Anusha is a Senior Director of Strategy and Planning with Micro Focus where she is currently leading a large scale transformation program. She has 15+ years of experience building operations teams from the ground up in start-ups and large enterprises across biz ops, sales ops, procurement, program management and large scale transformation programs. Anusha has an MBA in Finance and Marketing and a Bachelors of Engineering degree in Computer Science.

Matt Lacy

Project Analyst
Ping Identity

As the Project Analyst at Ping Identity, Matt Lacy's primary focuses are OpenAir administration, operational analytics and project management. When joining Ping, his first task was to oversee the reimplementation of OpenAir to expand our usage of it. Since then, he's become an OpenAir master and has overseen a number of updates to the system.

Shannan LaMorre

Vice President, Operations

Shannan LaMorre is a media veteran with over 25 years of media experience. Her strength is her ability to lead and develop strong teams, products and systems. She has proven success in operations, process improvement, business analytics, sales solutions, partnerships and product development. Shannan holds a Master’s Degree in Business Administration with a concentration in Marketing Analysis as well as a Bachelor of Science Degree in Mathematics and Computing Sciences.

Ray Luehmann

VP Sales

Ray Thomas serves as Vice President of Sales for MSI. Ray has over 10 years sales and marketing experience and previously worked at Microsoft in marketing and business development roles for Microsoft Office. Ray holds a Bachelor’s of Science in Computer Science, a Bachelor’s of Science in Computer Engineering, and a Master’s of Business Administration with concentrations in Marketing and Entrepreneurship, all from Washington University in St. Louis. In his role at MSI, he enjoys helping companies with field resources improve the productivity and efficiency of their operations.

Ori Maassen

Lead Developer
MTB Direct

Crystal Mandler

Director of Business Insights
Foundation Center

As Director of Business Insights, Crystal Mandler oversees Candid’s Business Systems and Business Intelligence initiatives, setting the strategic direction for system and technology improvements for finance, customer relationship management, order processing, customer service, and more. Crystal has held various operations and technology roles at Foundation Center, leading numerous and system implementations and integrations and spearheading Foundation Center’s product intelligence initiatives.

Michael Martin

MTB Direct

JoAhnna Massey

Financial Controller
GEODynamics, Inc.

JoAhnna currently serves as the ERP Business Process Manager at GEODynamics, Inc., the global technology leader in perforating, downhole completion, intervention and wireline conveyed solutions in Millsap, TX. She holds a BBA in Accounting from Baylor University and was the Financial Controller at GEODynamics from July 2008 until transitioning to her current role during the summer of 2018. JoAhnna was the key person in implementing NetSuite at GEODynamics in October 2015. Her current projects are designed to automate the many manual processes throughout the company. This includes implementing NetSuite’s Advanced Manufacturing and Quality modules as well as enhancing CRM and Case/Project Management.

Kirk Mathers

Director, NetSuite Administration
Edgenuity Inc.

Kirk Mathers has over 30 years Finance and Accounting experience. He is currently a NetSuite Certified Administrator and the Director of NetSuite Administration for Edgenuity Inc in Scottsdale, AZ.

Laura Mcdonough

VP, Business Applications & IT

Laura is responsible for business operations strategy and business enablement, delivering exemplary service, technology, operational controls and financial compliance to HotSchedules team members worldwide. Her team drives all processes and strategic programs at HotSchedules and are responsible for data integrity and finding creative ways to solve all of the unique challenges facing a growing organization.

Catherine Mears

Email Marketing Manager

Catherine currently manages the email marketing program at Pentair, who deliver a comprehensive range of smart, sustainable water solutions to homes, business and industry around the world. She firmly believes that any great email program's foundation is the underlying data and is passionate about helping marketers create specific, compelling, and actionable personas. She's always game for a good cat gif.

Binal Mehta

NetSuite Administrator

Binal Mehta is a Sr. NetSuite Administrator at iCrossing, a full service marketing agency owned by Hearst.

Jessika Mendence

Corporate Accounting Manager

Gary Mendonca

VP Finance
Quicken Inc.

Gary is VP Finance at Quicken, the best-selling personal finance software in the US. He joined the Quicken team on Day 1 following the spin-off from Intuit in 2016 and immediately started implementing NetSuite and Gary is a CPA with a broad range of finance leadership experience over his 25+-year career. Past software industry experience includes PayCycle,, and NetSuite. Gary started his career as an auditor at Price Waterhouse and later spent a decade in the video game/toy industry, primarily with Sony PlayStation. Gary holds a degree in Business Administration from UC Berkeley.

Karen Mullane

VP & Controller

Karen Mullane Senior is a senior finance executive with success in building and leading world-class finance organizations for public and private, large and small multi-national corporations in a range of industries, including technology, software and services, and telecommunications. Karen is currently the VP & Controller at SeatGeek, the leading mobile-focused ticket platform that enables fans to buy and sell tickets for sports, concert and theater events. Before this, Karen was the VP & Controller at Etsy for four years, building the accounting and finance teams, taking a lead role in the IPO process, and successfully implementing SOX.

Nathan Murphy


Born and raised in Oregon. Attended Oregon State University. Background in Technical Support, Cloud Software Consulting, Web Development and Business Analytics. I've worked with NetSuite and Cloud Software Consultancies, Boomi Customers, and both Avalara and Smartsheet most recently.

Colleen Murray

Second City

Colleen Murray Peyton is a Los Angeles-based actress, improviser, writer, and facilitator. Blending her business background in sales with her live stage and on-camera experience, she uses performance techniques to support individuals and teams expand their communication and creativity skills. As a Program Designer at Second City Works for over a decade, Colleen specializes in consulting with organizations to create customized sessions for Brand Innovation, Leadership Training, Storytelling and Executive Presence. Working in the world of business as an actress, Colleen has worked with a range of high level individuals, brands and clients including, Accenture, Allergan, GE Healthcare, Google, Logitech, AT&T, Dropbox, Quantum Health, Deloitte, Momentum, Sara Lee, Toastmasters, Ogilvy, Urban Debate League, Farmers Insurance, Cigna, Biomet, Cartoon Network, The Discovery Channel, PepsiCo, Genentech and Family Dollar.

Ashok Neupane

Chief Executive Officer
Raindrop Inc.

Monina Pacheco

Sr. Program Officer - Environment
Coca-Cola Foundation Philippines

For 5 years, Monina completed more than 200 Water Access, Sanitation and Hygiene (WASH) projects across the Philippines in support of the Global Goal of the Water Stewardship Program of The Coca-Cola Company. Prior to 2014, she worked as Global Quality and Release Services Specialist of The Coca-Cola Company, SAP Specialist and ABAP Programmer, and was a team member of The Coca-Cola Global IT - Center for Excellence in the Philippines that rolled out SAP across Coca-Cola offices in Asia. Prior to Coca-Cola, and for almost 10 years, worked as Systems Programmer and Analyst with Bristol-Myers Squibb - Mead Johnson for its first integrated system, Business Planning and Control System (BPCS).

Eric Perrins

Global Director Business Applications

Mark Petzold

Director, Communications and Technology
Food for the Hungry Canada

Mark Petzold serves the developing world as the Director of Communications and Technology at Food for the Hungry (FH) Canada. Hailing from Vancouver, he oversees donor communication, general marketing, and develops information systems that further FH Canada’s goal of ending poverty, one community at a time. Mark has worked closely with Netsuite for over 14 years; both during implementation and amid rounds of delightfully nerdy customization. Netsuite’s systems have become the unsung hero in FH Canada’s work to alleviate poverty. When he’s not travelling internationally, Mark likes to watch Korean Starcraft tournaments (yes, it's a sport) and grow food in his yard; in fact he may be the only gardener left in Canada using a grow-op to grow (only) tomatoes.

Mark Ralls

Managing Director
Vista Consulting Group

Mark Ralls is Managing Director of Business Operations at Vista Consulting Group, the consulting arm of Vista Equity Partners. In this role Mark is responsible for leading Vista Consulting Group’s Business Operations Practice, focused on deploying proven best practices across Vista’s portfolio of companies.

Gavin Rasco

Corp. Systems Principal
Mentoring Minds

Gavin Rasco is the Corporate Systems Principal at an educational publisher called Mentoring Minds. Also serving as their NetSuite Administrator, Gavin has been using NetSuite for 7.5 years.

Melanie Reese

Process Analyst & Administrator
White Labs, Inc.

Melanie leads the Process Analysis Team at White Labs and also serves as the Platform Administrator. She has been part of the NS Team from inception 4 years ago to the current day. Her goal is to bring clarity and focus to improving all operational processes while maintaining the highest product performance standards in a high demand market place. She holds a degree in Food Science from Washington State University and has worked within multiple facets of the Brewing and Wine industries in both Operations and Quality.

Raoni Resende

Chief Financial Officer
DTI Digital

Raoni is a seasoned Senior Executive with an IT background. He started working with Agile Methologies on 2001. He cofounded dti digital crafters on 2009 and since then the company has beed expanding its offerings which include Lean Digital Transformation Services, Digital Products Design, Implementation and much more. Raoni holds a B.Sc. degree on Electrical Engineering and a M.Sc. degree on Computer Science.

Luis Rodriguez

Systems Administrator, Supply Chain Analyst
Depatie Fluid Power

Jodie Schwirtz

NetSuite System Architect
Montrose Environmental

Jodie Schwirtz is NetSuite System Architect for Montrose Environmental Group. Speaking for the third year at SuiteWorld, she has 15 years experience as a NetSuite administrator, system architect and ERP consultant. Jodie is responsible for managing a highly customized NetSuite One World account with over 1000 users and a team of NetSuite professionals for Montrose Environmental Group, an environmental services company with operations across the US and with projects ranging from water toxicity to cutting edge air quality testing.

Laura Seidenticker

Chief Technology Officer
Vital Proteins LLC

Laura has a degree in Aerospace Engineering and started her career at NASA in Houston as part of the orbital design and re-entry design teams of the Space Shuttle program. After moving back to the midwest, she led enterprise software design in conjunction with the leadership teams of Motorola, CNA Insurance, TransUnion, Bank of Montreal, Northern Trust Bank and AllState. Currently the Chief Technology Officer at Vital Proteins, she has also been responsible for manufacturing, distribution and sales operations.

Shridhar Shah

Municipal Emergency Services, Inc.

Shridhar Shah is the VP of Marketing and CIO for the largest firefighter equipment distributor in the United States, Municipal Emergency Services, Inc. (MES). In his unique role, he manages teams for IT, Marketing and eCommerce. Shridhar oversaw the selection and implementation of NetSuite Oneworld and Suite Commerce Advanced as part of a larger business transformation project that was centered around making the business more scalable and efficient through the help of technology. MES currently manages over 300 custom SCA B2B micro-sites for customers all across the country.

Mandy Shimshock

Director, IT Business Applications

Richard Sides

Chief Operating Officer
Ultra Consultants

Andrew Sleath

Vice President, North America
Next Technik

Andrew Sleath has twenty years' experience delivering mission-critical technology and business solutions. His focus is on automation and business efficiency - and how solutions based on NetSuite can be used to improve how businesses operate and improve.

Paul Smithwood

Lead for Client Facing Analytics
Bank of America

Paul Smithwood is Vice President and Lead for Client Facing Analytics within the Data & Insights organization for Global Transaction Services. In this role, he is responsible for creating new analytic tools for commercial and corporate banking clients. Prior to joining Bank of America Merrill Lynch, Paul oversaw corporate treasury operations and liquidity management at Bain Capital, a global private equity firm, at the firm's headquarters in Boston. As a former client of BAML, Paul applies his client-side perspective to the analytics he creates for current BAML clients. Prior to Bain, Paul worked within the structure finance division of State Street Corporation. Paul is a CFA charterholder, and holds a BS degree in Economics and Finance from Bentley University. He is based in Charlotte, North Carolina.

Josh Sokoloff

Vice President of Professional Services Analyst

Josh Sokoloff serves as Vice President of Professional Services at MDSL and is responsible for leading world-class global implementations. Josh relentlessly advocates for customer value and continually leads his team to develop faster and simpler ways to bring high-quality solutions to customers. For almost 25 years, Josh has been delivering mission critical implementations to the world’s most important companies. After starting his career at Accenture, Josh went on to hold leadership positions at several innovative B2B technology players. As VP Customer Success for Sparta Systems Josh introduced CSMs and customer playbooks that achieved 115% annual net-retention and 77 net-promoter (NPS) for SaaS customers. As RVP Customer Success for Model N Josh led the conversion of on-prem customers to SaaS offerings that achieved 70% company-wide recurring revenue. Josh earned his B.S. degree in Computer Science from Washington and Lee University and his MBA from The Wharton School of the University of Pennsylvania.

Heather Spence

American Foundation for the Blind

Heather Spence has worked for the American Foundation for the Blind for nine years. She has seven years of experience working with NetSuite. She played a vital part in transitioning AFB Press from an outside system into NetSuite. She has set up multiple dashboards and reports for various departmental needs and has recently taken on an administrator role and begun working on implementations for project management time tracking and a key relationship tracking and communication system. Prior to working at AFB, Heather has ten years of experience in higher education.

Mike Starcher

Vice President of Technology

Mike A. Starcher currently serves as Chief Operating Officer for Accuserv; a distributor of lighting, electrical and construction-related products located in Louisville, KY. Mike was an early adopter of NetSuite and has experience in Supply Chain, ERP/MRP, SaaS, WMS, Cloud Computing systems, and Wireless Mobile Devices. He has over fifteen years of hands-on operations and project management experience; twelve of which working directly with NetSuite in wholesale distribution, consumer electronics, and wireless repair industries.

Pam Stickney

ERP Project Manager
Vital Proteins

Pam has over 20 years of professional experience in the information technology (IT) industry. She began her career in the financial services industry and has held many roles of increasing responsibility for several major financial organizations. She joined Vital Proteins in June 2017 and enjoys her new journey in the health and wellness industry. As the NetSuite implementation manager, Pam approaches all projects with a strong strategic focus and an emphasis on team building and maintaining a clear path towards achieving project goals.

Ara Surenian

Founder and Head of Product and Engineering

Sharat Surve

Manager, Finance Strategy & Business Systems
Goodwill Southern California

Sharat is Manager of Finance Strategy and Business systems at Goodwill Organization where he has le ed end-to-end implementation efforts of Business systems (NetSuite ERP, Warehouse Management Systems, Mineral Tree, Pyango and other integrated applications.). He strongly believes in Goodwill’s mission and is passionate to the play role of catalyst in decision making process. Prior to Joining Goodwill Organization, he spent 14 years in various roles in Finance Technology, Financial Analysis, Process Automation, Internal Controls, System implementation across different industries with consulting companies like Deloitte and Accenture.

Michael Thaw

Vice President, Selection Services
Technology Evaluation Centers

A recognized software selection expert, Thaw has worked with hundreds of clients and projects. Prior to his current post, Thaw served as the Director of Sales and Strategic Accounts for TEC’s Selection Services, managing sales to direct, channel partner, and original equipment manufacturer (OEM) sales channels, and helping organizations around the world to leverage TEC’s core competencies for their software research, evaluation, and selection projects. Thaw draws on expertise in enterprise resource planning (ERP), accounting, business intelligence (BI), customer relationship management (CRM), product lifecycle management (PLM), human capital management (HCM) and supply chain management (SCM). Prior to joining TEC, Thaw ran his own manufacturing and distribution businesses, where he acquired extensive experience in operations and enterprise software selection. Thaw has a B.Sc. in business, pharmacology, and physiology from the University of Western Ontario.

Sean Thomas

NetSuite System Manager
Walton Signage

Ryan Tierney

Director, Product Management

Ryan brings over 15 years experience working with commerce networks and integrating with ERP solutions. Through his years with TrueCommerce, he's helped businesses by connecting their sales channels (EDI, Marketplaces, eCommerce, 3PLs), streamlining business processes and workflows to help companies be more efficient.

Ken Tsunoda

Vice President, Development

Ken leads impact investments at TechSoup and also serves as Vice President of Development for the organization. He was previously General Manager of NGOsource, a project of the Council on Foundations and TechSoup, which reviews NGOs and certifies them as equivalent to US public charities through a process called Equivalency Determination. Ken’s career has included management roles in nonprofit organizations, VC-backed technology start-ups, and leading global firms. Prior to TechSoup, he served as executive director of the Sager Family Foundation. He worked as the Executive Director of Young Presidents' Organization (YPO) Peace Action Network, a nonprofit initiative that mobilized YPO's global network of 20,000 business leaders to make an impact on regional conflict and poverty. Ken worked as Vice President, International at OffRoad Capital, where he was responsible for international business development. Ken has also worked in Japan with Sanwa Research, Sanwa Bank's Tokyo-based strategy consulting group. Ken earned an A.B. with honors in Physics from Harvard University, and an M.P.P. degree from Harvard's Kennedy School of Government.

Dash Victor

Global Controller

Dash Victor is currently the Global Controller at Docker, the enterprise software unicorn, after previous roles at Square, TSG, and Deloitte. He is an advisor to startups in the Bay Area and enjoys blogging on various accounting topics. He is a certified public accountant with a Bachelors from UNC-Chapel Hill and an MBA from the UC Berkeley Haas School of Business.

Kathyrn Walker

Project Manager
White Labs, Inc.

Christopher Wallace

Spotify Usa Inc.

Sarah Welch

Management Consultant
Kenway Consulting

Sarah joined Kenway Consulting in 2007 after spending 2.5 years at Accenture and 5.5 years at Cognizant Technology Solutions (formerly Fathom Solutions). In her consulting career, Sarah has worked with clients across a variety of industries and implemented solutions using a multitude of technologies including; Customer Relationship Management (CRM), Order Management, Sales Automation and Interactive Voice Recognition (IVR). She spent the early part of her career in IT designing and developing applications for her clients. Her time in IT has proven to be a great benefit in her management consulting career as she helps to seamlessly bridge the gap between business and technology organizations. Over the past 6 years, Sarah has become a leader in the design and development of Speech Recognition IVR’s and the Telecommunications industry. Her expertise has been highlighted by the patents she and her client partners have received for their automated call routing design. As Sarah continues her career at Kenway Consulting she continues to dedicate herself to her clients and to the success of Kenway Consulting.

Christopher Whitfield

Chief Financial Officer
MANA Nutrition

Chris Whitfield grew up in North Florida on an apiary making Tupelo honey and now serves as Chief Financial Officer for Mana Nutrition. Mana is a not-for-profit headquartered in Charlotte, North Carolina and serves to feed severely malnourished children as a global leader in the production of ready-to-use foods. Chris leads the finance and administrative teams and is integrally involved in the management of the supply chain and manufacturing. He has brought financial management principals from the for-profit world to this mission-based not-for-profit. His background in public accounting and financial management of manufacturing and service-based businesses has provided him a platform to generate growth and stability at Mana. From his days around beehives to now, Chris has always been interested is leveraging technology to improve efficiencies and outputs of the organizations he's served.

Thomas Willhoft


Thomas Willhoft has been an Analyst with Domino's Supply Chain IT department and supported NetSuite at their Equipment and Supply division for 3 years. In his time with Domino's he has gone through implementations of the NetSuite WMS and Demand Planning Modules, upgraded their B2B website created through SuiteCommerce Advanced, and created various other customization's in order to improve the user experience at Domino's. He believes that too often companies only scratch the surface of the tools they utilize. If you don't fully understand all the capabilities of your systems, you are most likely missing out on a lot of opportunities to increase your return on investment.

Darcy Wilson


Darcy Wilson has been working as a functional NetSuite administrator for the past five years and an actor for the past twenty-five years. Since 2016 he has been thrilled to be a speaker for the SuiteWorld conference. Combining his love of data with his love of performance – Darcy enjoys every second of his time at SuiteWorld.

Shawn Windle

Founder & Managing Principal
ERP Advisors Group

ERP Advisors Group (EAG) is one of the country's top independent enterprise software advisory firms. ERP Advisors Group advises mid-to-large size businesses on selecting and implementing business applications from Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Capital Management (HCM), Business Intelligence and other enterprise applications which equate to millions of dollars in software deals each year across many industries. There are only a few people in the world with the practical experience that Shawn has gained from helping hundreds of clients across many industries select and implement a wide variety of enterprise software solutions.

Madeleine Winslow

Diversity & Inclusion Specialist

Madeleine helps clients examine their diversity and inclusion strategies through an intersectional lens to improve access, opportunity and equality. She also conducts focus groups and creates custom surveys to gauge employee perspectives. By developing survey questions, implementing sampling plans and analyzing survey data and sharing results, Madeleine helps clients take action on the data. A particular focus for Madeleine is drafting new strategies for organizations to prevent sexual harassment in order to create a safer workplace for all. Prior to joining Mercer, Madeleine worked for the Centers for Disease Control to craft public health policy related to the formerly incarcerated and the impact of recidivism on their communities. Madeleine also spent several years as a local government consultant to connect government officials with their constituents by tailoring resident surveys to the community and sharing data with city councils to make smarter choices for policies and budgets. Outside of work, Madeleine volunteers with organizations focused on the literacy of those who are incarcerated. Madeleine holds an undergraduate degree from Boston University in international relations and public health. Madeleine is passionate about building diverse workforces and inclusive workplaces through data and insights. She lives in Seattle and is an avid hiker.

Craig Zampa

Management Consulting Principal
Plante Moran

Craig Zampa is a principal in Plante Moran’s IT consulting practice. He has over 24 years of information technology experience including promotion to chief information officer (CIO) for a privately held organization in advance of joining Plante Moran in early 2012. Craig leads the commercial industries enterprise systems advisory (ESA) services practice that provides assessment, selection, and implementation advisory services to clients. In addition, the ESA team conducts IT transaction advisory services (due diligence, transition planning, TSA author/negotiation, and transition management) for private equity portfolios or targets that range from $15 million to $1.6 billion in size. Craig serves on the leadership team of Plante Moran’s national food & beverage and private equity group practices as the IT consulting practice representative. Craig’s educational background includes a Bachelor of Business Administration from the Detroit College of Business and is a member of the Association for Corporate Growth (ACG).